About us

Lauren Charleston is an online store offering knitted clothing for both men and women in the United States. It is operated by GFHK GROUP LIMITED, a company based in Hong Kong.

What we stand for
Lauren Charleston started with one question: what makes a knit truly worth wearing? We spent time exploring different yarns, weights, and weaves, paying close attention to how each one felt against the skin and held its shape over time. Those early experiments, rooted in comfort and quality, became the foundation of what Lauren Charleston is today.

Cream ribbed turtleneck knit sweater hanging on a wooden hanger against a sunlit beige wall

Our Mission
At Lauren Charleston, we believe knitwear should be effortless. Our mission is to craft pieces that are soft, well-made, and easy to build a day around. We keep our focus on knits you can trust season after season, so pulling one on always feels like the right choice.

Our Vision
It is rooted in staying true to what makes knitwear timeless. We aim to grow our collection with pieces that fit naturally into everyday life, offer lasting comfort, and hold their place in your wardrobe well beyond a single season, without chasing passing trends.

If you have any questions about your order, shipping, returns, or general inquiries, reach out to us.

Our information is posted below:

Store name: Lauren Charleston
Company name: GFHK Group Limited
Company number: 71670123

Warehouse Address: 126 Kreischer St, Staten Island, NY 10309, United States

Company Address: 111 Tung Chau Street, RM 509, 5/F, The Cloud, Tai Kok Tsui, Kowloon, Hong Kong

E-mail: info@laurencharleston.com
Phone number: +1 (929) 597-8769
Support page: Contact form
We aim to respond to your inquiries within 1 day.

Customer Service Hours
Monday to Friday: 8am - 4pm (EST) 
Saturday and Sunday: 10am - 4pm